Terms of Service

Last updated: August 16, 2025

Our Terms

The following Reeli LLC (together with its affiliated companies and subsidiaries, collectively, "Reeli," "our," "we," or "us") terms of service, the Reeli Pricing and Payment Terms (the "Pricing and Payment Terms"), and Reeli's Community Guidelines, and our additional standards, conditions, policies, guidelines and in-product disclosures (collectively, these "Terms"), govern your access to and use of any and all the ohreeli.com internet site and any and all versions and subdomains thereof and Reeli applications (collectively, the "Website"), as well as any and all content, functionality and services offered on or through the Website or otherwise provided by Reeli (each a "Service" and collectively, the "Services").

Read these Terms to learn more about your rights and responsibilities as a person that accesses or uses the Website and/or any Services ("you", "User" or "user"), provided that if you open an account on the Services on behalf of an organization or other entity, then (i) "you" includes you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity's behalf. By accessing or using any of the Website or any Services, creating an account on the Website (an "Account") and checking the "I agree" (or similar) box, you (1) agree that you have read, understood, and agree to be bound by the terms and conditions of these Terms (including the Pricing and Payment Terms, and Reeli's Community Guidelines, as updated by us from time to time, all of which are incorporated by this reference into these Terms), (2) represent and warrant that the information you provide is accurate and not misleading, and (3) agree that you have read and acknowledge the collection and use of your information as set forth in our privacy policy (the "Privacy Policy"), whether or not you are a registered user of the Services. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Website or any Services.

Similarly, if you share or post any content or interact with any other users in our community (e.g., by commenting on anyone or anything or discussing or arranging for the provision or receipt of services) in or through the Website or our Services, your conduct will be subject to applicable Reeli's Community Guidelines. We may offer promotions or contests through the Website or any Services from time to time, and your participation in these may also be subject to additional terms. To the extent additional terms affect your access to or use the Website or any Services, those terms (including, but not limited to, the Privacy Policy noted above) are hereby incorporated by reference into these Terms.

PLEASE READ THESE TERMS CAREFULLY AND BE SURE YOU UNDERSTAND IT FULLY, BECAUSE IT EXPLAINS AND CONTROLS YOUR LEGAL RELATIONSHIP WITH US AND YOUR RIGHTS RELATED TO YOUR USE OF THE SERVICE.

PLEASE NOTE: SECTIONS 25 THROUGH 28 CONTAIN BINDING ARBITRATION CLAUSES AND A CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH US. PLEASE READ IT CAREFULLY.

If you have any questions, please don't hesitate to contact us using our Support Form.

1. Eligibility

You may access or use the Website and the Services only if you can form a binding contract with us, and only in compliance with these Terms and all applicable local, state, provincial, national, and international laws, rules and regulations. Any use or access to any of the Website or the Services by anyone under 13 is strictly prohibited and in violation of these Terms. The Website and the Services are not available to any Users previously removed from the Website or any Services by Reeli.

2. Services License

Subject to the terms and conditions of these Terms, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable right to use the Website and the Services for your use only as permitted by the features of the Website and the Services and by these Terms. Reeli reserves all rights not expressly granted herein in the Website and the Services. Reeli may revoke this right at any time for any reason or no reason. You shall not access or use the Website or any Services other than as expressly permitted by these Terms without our specific express written consent.

3. Your Account

Your account gives you access to the services and features of the Website and Services that we may establish, maintain, and modify, from time to time and in our sole discretion. We may maintain different types of accounts for different types of Users, which may provide access to additional or different Services or features of those Services. By connecting to the Website with a third-party service (e.g., via Google account), you give us permission to access and use your information from that service as permitted by that service, and to store your login credentials for that service. You are responsible for tracking all activity on your own account, and you agree to the following:

a. To store all passwords and usernames securely.
b. To notify us of any unauthorized use or security breach. We will not be liable for any liability, damage, cost, loss or expense caused by or in connection with any unauthorized use of your account.
c. To never share login details or account access with anyone, including clients or team members, unless explicitly permitted by additional terms applicable to your account type.
d. To accept responsibility for activity that occurs under your account(s).
e. To never transfer, rent, "sell," or otherwise make your account available to another person.

4. Projects

The Website and Services include functionality where any User who is interested in receiving creative services (each, a "Client") for their specified project (each a "Project") can search through User content and profiles on the Website to find a User to provide creative services for the Client's Project (the "Creator").

4.1 Initial Communications Through Reeli

a. Clients can use the Website messaging capability to contact Creators and discuss potential Projects.
b. Creators can respond to Client inquiries through the Website messaging capability.
c. The Website messaging functionality enables initial communication and connection between Clients and Creators, allowing them to explore potential collaborations.

4.2 Off-Platform Relationship

a. While initial communications may begin on the Reeli platform, Clients and Creators are free to continue their discussions, negotiations, and Project execution off the platform.
b. Reeli does not process payments between Clients and Creators, manage Project deliverables, or mediate disputes that may arise between parties.
c. Any agreements, contracts, or arrangements made between Clients and Creators, whether initiated through communications on the Website or otherwise, are solely between those parties. Reeli is not a party to such agreements.

4.3 No Reeli Liability or Responsibility

a. Reeli provides a platform for Clients and Creators to discover and connect with each other but does not oversee, manage, or take responsibility for any Projects, agreements, or transactions that may result from these connections.
b. Reeli will not be a party to any agreements between Clients and Creators and will have absolutely no responsibility for or liability related to any services rendered or to be rendered, or fees or costs paid or to be paid as part of or related to any Project or any other act or omission of any User.
c. The relationships formed between Clients and Creators will be those of independent contractors. In no event will Reeli be considered to be an employer, principal, or agent of any Client or Creator, nor will either Client or Creator be considered to be an employee, principal, or agent of Reeli.

4.4 User Responsibility

a. Users are solely responsible for the content of their communications with other Users through the Website messaging capability.
b. Users are advised to exercise due diligence before entering into agreements with other Users, including but not limited to verifying identities, discussing and documenting Project requirements and terms, and establishing clear payment arrangements outside of the Reeli platform.
c. Users understand and agree that they use the Website and Services at their own risk, and Reeli makes no representations or warranties about any User, including the reliability, capability, or authenticity of any Creator or Client unless otherwise stated.
d. Users are responsible for ensuring that any agreements they enter into comply with all applicable laws, rules, and regulations.

5. Certain Website and Services Rules

You agree not to engage in any of the following prohibited activities in or through the Website or any Services:

a. Copying, distributing, or disclosing any part of the Website or any Services in any medium, including without limitation by any automated or non-automated "scraping".
b. Using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Website or any Services in a manner that sends more request messages to the Reeli servers than a human can reasonably produce in the same period of time by using a conventional online web browser (except that Reeli grants the operators of public search engines revocable permission to use spiders to copy materials from our websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials).
c. Transmitting spam, chain letters, or other unsolicited promotional email through the Website or any Services.
d. Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website or any Services.
e. Taking any action that imposes, or may impose, as we determine at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.
f. Uploading invalid data, viruses, malware, or other software agents through the Website or any Services, including through any User Content.
g. Collecting or harvesting any personally identifiable information or User information, including account names and emails, from the Website or any Services.
h. Impersonating another person or otherwise misrepresenting your affiliation with a person, engaging in fraud, hiding or attempting to hide your identity on or through the Website or any Services.
i. Interfering with the proper working of the Website or any Services.
j. Accessing any content on the Website or any Services through any technology or means other than those provided or authorized by the Service.
k. Bypassing the measures we may use to prevent or restrict access to the Website or any Service, including features that prevent or restrict use or copying of any content or enforce limitations on use of any of the Website or any Services.

6. User Content

a. Some areas of the Website allow Users to post content, such as profile information, screenshots, comments, images, files, job postings, and other content or information on the Website. Any such material a User submits, posts, displays, or otherwise makes available on the Website (not including content provided as part of a Project) is "User Content". User Content includes logos, trademarks and service marks, trade names, and other information posted by users, which may be used by us for marketing and promotional purposes pursuant to the User Content license grant below. This allows us to feature the users in a marketing capacity. You agree to abide by all other applicable terms, such as Reeli's Community Guidelines (which we may modify from time to time), when you post User Content and interact with other Users of the Website or any Services. You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. We have no liability for your interactions with other Users, or for any User's action or inaction.

b. You are entirely responsible for the content of, and any harm resulting from, your User Content. That is the case regardless of whether the User Content in question constitutes text, graphics, sound, or other media formats. By making User Content available through the Services, you represent and warrant that:

i. the downloading, copying and use of the User Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
ii. if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the User Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the User Content;
iii. you have fully complied with any third-party licenses relating to the User Content, and have done all things necessary to successfully pass through to end users any required terms;
iv. the User Content does not contain or install any viruses or other harmful or destructive content;
v. the User Content is not spam and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
vi. the User Content is not obscene, libelous or defamatory, hateful or racially or ethnically objectionable, and does not violate the privacy or publicity rights of any third party; and
vii. you have, in the case of User Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Reeli or otherwise.

7. User Content License Grant

a. To Reeli. By posting any User Content on the Services, you retain full ownership of your work. You grant Reeli a royalty-free, sublicensable, transferable, non-exclusive, worldwide license to use, reproduce, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and create adaptations of your User Content solely for the purpose of operating, improving, and promoting the Services and showcasing you as a creator on Reeli.

This license: • Lasts only while your content remains on the platform or until you delete your account. • Ends automatically when you remove your content or delete your account, except:

  1. Content already shared with other users or featured in Reeli marketing may continue to exist in those places.
  2. Technical copies of your content may remain in system backups or caches for a limited period until they are cleared.

Reeli will never sell your work, claim ownership, or use it outside of Reeli without your explicit permission.

b. To Other Users. You also grant each User of the Service a non-exclusive license to view your User Content through the Service, consistent with the functionality of the Services and under these Terms.

8. Additional User Content Prohibitions

You agree not to post User Content that:

a. is pornographic, fraudulent, immoral, infringing, illegal, harassing, offensive, or defamatory material;
b. may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal;
c. may create a risk of any other loss or damage to any person or property;
d. seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
e. may constitute or contribute to a crime or tort;
f. contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable;
g. contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party's trade secrets);
h. contains any information or content that would violate the privacy or publicity rights of any third party;
i. contains any information or content that you do not have a right to make available under any law or under any contractual or fiduciary relationship;
j. promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.

9. Our Proprietary Rights

In these Terms, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may not exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, province, territory or other jurisdiction.

Except for your User Content, the Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content created by and or belonging to Reeli, and other licensors to Reeli (the "Reeli Content"). Except as expressly provided herein,

(i) as between you and Reeli, all Intellectual Property Rights related to any and all Reeli Content are the exclusive property of Reeli and its licensors (including that of other Users who post User Content to the Services), and
(ii) nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and
(iii) you agree not to sell, license, rent, decompile, reverse engineer, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Reeli Content. Use of the Reeli Content for any purpose not expressly permitted by these Terms is prohibited.

10. Feedback

You may choose to or we may invite you to submit comments or ideas about the Website or any Services, including without limitation about how to improve the Website or any Services or our products ("Ideas"). By submitting any Idea, you agree that your disclosure is gratuitous, voluntary, and without restriction and will not place Reeli under any fiduciary or other obligation, and that we are free to use the Idea without any attribution or additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.

You further acknowledge that, by acceptance of your submission, Reeli does not waive any rights to use similar or related ideas previously known to Reeli, or developed by its employees, or obtained from sources other than you.

11. Monitoring and Enforcement; Termination

Reeli reserves the right to monitor uploads and user activity to ensure compliance with the terms of these Terms, which we may update from time to time in our sole discretion. We further reserve the right to monitor uploads and user activity for security of the Website or any Services, fraud detection, and protection of our Users and to ensure compliance with applicable laws. We may, without notice, change any of the Website or any Services, stop providing the Website or any Services or features of the Website or any Services, or create usage limits for the Website or any Services. We may permanently or temporarily terminate or suspend your access to the Website or any Services without notice or liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. We may remove or refuse to post any User Content or other content or communication for any reason or no reason in our sole discretion. We will not be liable for any loss or corruption of User Content or other content or communication you provide to the Website or any Services. Upon termination for any reason or no reason, you continue to be bound by these Terms.

12. Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Website or any Services infringe your copyright, you may request removal of those materials (or access to them) from the Website or any Services by submitting written notification to our help line designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

Your physical or electronic signature.
Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Services, a representative list of such works.
Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the written notice is accurate.
A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our copyright agent to receive DMCA Notices is:
help@ohreeli.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
It is our policy in appropriate circumstances to disable and/or terminate the accounts of Users who are repeat infringers.

13. Current Free Access and Future Premium Services

13.1 Current Free Access

a. Reeli currently provides access to all users free of charge. We've designed our platform to help connect creative professionals with clients and to foster a community of AI creators and creative talent.
b. While all features are currently available at no cost, Reeli reserves the right to introduce premium features, subscription-based services, or other beneficial paid options in the future as our platform evolves.

13.2 Future Premium Services

a. In the future, Reeli may offer certain enhanced features, tools, or services that may require payment (collectively, "Premium Services"). If and when Premium Services are introduced, we will provide clear information about pricing, features, and terms through the Website and/or through updates to these Terms.
b. Any future Premium Services would be clearly labeled as such, allowing users to make informed decisions about whether they wish to upgrade their accounts.
c. If Premium Services are introduced, users will maintain access to the basic features of Reeli at no cost, consistent with our commitment to providing value to our community.

13.3 Future Payment Terms

a. Should Premium Services be introduced in the future, Reeli may require payment information and process charges for such services through secure third-party payment processors.
b. Users will be notified of and asked to agree to any applicable payment terms, including information about billing cycles, automatic renewals, and cancellation policies, before enrolling in any Premium Services.
c. Reeli reserves the right to adjust pricing for any future Premium Services with reasonable notice to users.

13.4 Account Management

a. Users may update their account information at any time through their account settings page.
b. In the event that Premium Services are introduced, users will be provided with clear instructions on how to manage their subscription status, including how to upgrade, downgrade, or cancel any paid features.
c. Reeli reserves the right to suspend or terminate any account in accordance with our Terms of Use, regardless of whether the account is using free or (future) premium features.

14. Fees and Payments

a. Billing Policies. Certain aspects of the Services may be provided for a fee or other charge, such as Paid Accounts. If you elect to use paid aspects of the Services, you agree to the Pricing and Payment Terms.
b. Changes to Pricing of Pricing and Payment Terms. We have the right to modify any and all pricing, fees and/or Pricing and Payment Terms from time to time and at any time in our sole discretion, by posting the revised Pricing and Payment Terms on the Website.
c. Payment Processing Fees. If you purchase any fee-based Service, including Paid Accounts, you agree that our third party payment gateways, such as Stripe and PayPal, may store your credit or charge card or other payment information.
d. Refund Policy: You agree that all refunds are at the sole discretion of Reeli. You also understand and agree that once a refund is requested, you are not permitted to use or exploit the product files or content in question, and immediately upon receipt of a refund, all licenses to such product files and underlying content are revoked, and you are not authorized to use the product in any form or for any purpose whatsoever.
e. Payment Information. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Website or any Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Website or any Services at the prices in effect when such charges are incurred.
f. Taxes. You take full responsibility for all taxes and fees of any nature associated with the Services, including any sales tax related to any purchase or sale of services or goods under these Terms. When purchasing or selling services or goods under these Terms, it is your responsibility to determine whether or not sales taxes apply to a transaction and to collect, report and remit the correct amounts to the appropriate authority.

15. Consent and Collection and Use of Data

a. Consents. We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personal information as set forth in our Privacy Policy, and to have your personal information collected, used, transferred to and processed as described therein. You acknowledge and agree that you are responsible for obtaining all necessary consents, and for complying with all applicable laws (including privacy and data protection laws, related to personal information provided to us in connection with your profile and use of the Service.
b. Third Party Services. Please be aware that (among other things) third parties (such as social media platforms or other company websites that we link to online or from our websites and applications) are responsible for their own privacy practices. Be sure to read the privacy policies, supplemental notices, and settings of all websites or platforms that you visit so you can understand their privacy practices and your options.
c. Sensitive Personal Information. You agree to only provide information in the specific areas of our website provided for that information. You agree not to provide any other Sensitive Personal Information. You acknowledge that any data storage functionality of the Services is not intended for the storage of medical information, health insurance information, sensitive data about personal characteristics or other personal data that may pose a risk of harm to the individual if improperly disclosed (collectively, "Sensitive Personal Information"). You agree to only upload or otherwise submit any Sensitive Personal Information to us in connection with the Service if required for billing, payment, or taxes. You agree that we have no responsibility or liability with respect to any such Sensitive Personal Information that is processed, transmitted, disclosed, or stored in connection with the Service.
d. Data Controller. Reeli LLC acts as the data controller for personal data processed in respect of their Services and referred to as "our," "we," or "us" below. Reeli LLC operates the Services, which include websites, software, mobile services, and applications.

16. Security

Reeli cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your User Content and personal information and otherwise interact with or through the Website or any Services at your own risk. You are fully responsible for all interaction with or through the Website or any Services that occurs in connection with your registration information (including, without limitation, all Transactions). You agree to immediately notify us of any unauthorized use of your registration information or any other breach of security related to your account or the Services, and to ensure that you "log off"/exit from your account with the Services (if applicable) at the end of each session. We are not liable for any loss or damage arising from your failure to do so.